Radio Operator I

A role built on focus, teamwork, and service.

At the Communications Division of the Rockland County Sheriff's Office, your work helps connect callers and first responders when it matters most. You will process urgent information, support people in stressful moments, and help coordinate response.

What you will do

Every shift calls for clear communication, careful listening, and the ability to prioritize.

1

Receive 9-1-1 and non-emergency telephone calls.

2

Deliver emergency pre-arrival instructions to 9-1-1 callers.

3

Dispatch emergency vehicles by phone and radio.

4

Coordinate the operations of first responders at emergency incidents.
Dispatch consoles showing maps, radios, and incident information in an organized operations center.

The work is demanding, but you will be part of a trained team with a shared public-service mission.

Minimum qualifications

You may qualify if you meet the education requirement plus one experience pathway and the transportation requirement. Your experience can be paid, volunteer, or any combination of both.

Education

High school diploma or Equivalency diploma (GED).

Experience pathway one

One year of experience in emergency radio communication or public safety dispatching.

Experience pathway two

Two years of experience in radio communication, dispatching, or work involving direct public contact as a major function.

Your experience can be paid, volunteer, or a combination of both.

Transportation: A valid driver license or accessibility to transportation as needed to work.

Residency: Applicants must reside in New York, New Jersey, or Connecticut at the time of application.

Applicant checking a concise qualifications checklist at a desk.

Train hard. Keep growing.

New hires are enrolled in the Communications Division's new-hire academy. It's a fully-paid, nationally-accredited program designed to build the knowledge and confidence the job demands. The academy includes more than 1,000 hours of classroom and supervised on-the-job training. You'll work side-by-side with a certified Communications Training Officer (CTO), who will help you all the way through program completion.

After you complete your new-hire training, you'll still have opportunities to grow in your career. Become a Communications Training Officer (CTO), Academy instructor, supervisor, or even upper management.

Instructor coaching communications trainees in a classroom with practical radio equipment.

Your skills can make a difference.

Whether your background is in dispatch, radio communications, volunteer service, or direct public contact, take a closer look at the application process and consider applying!